Often referred to as a Customer Service Office, the typical day-to-day functions of a Cashier can include:
- Processing payments and withdrawals in accordance with strict guidelines
- Maintaining an awareness of FSA regulations
- Screening general enquiries
- Opening, maintaining and amending customer accounts
- Up-selling bank products / services
- Issuing foreign currency
- Performing credit checks
- Overseeing the management of administrative tasks
What hours does a Bank Cashier usually work?
Generally, a Cashier will work Monday to Friday from 8am to 6pm. Some Cashiers will be required to work on a Saturday. Some banks are also starting to open on a Sunday; however, you’ll probably have a day off during the week to make up for this.
Example Bank Cashier job description:
What skills do I need to showcase in my CV?
- An ability to work effectively as part of a team
- Self confidence with proven communication skills
- Because banks now operate in a competitive environment, Cashiers are expected to sell financial products and services to customers – necessitating the need for sales experience
- Awareness of FSA / data confidentiality issues
- Excellent organisational skills
- Maintains high levels of accuracy at all times
Example CV profile for a Cashier:
Experienced Cashier who uses excellent customer service skills in order to consistently achieve positive results in assessing and meeting customer requirements. Especially effective in organising workloads and working under pressure; a self-motivated team player who is keen to take on additional responsibilities, using initiative to improve standards of customer care – calling upon experience of managing a diverse customer population at one of London’s busiest retail banks.