Here at The CV Store, one of the most common questions we get asked is about questions in an application form and the answers that should be used. As with interviews, there are no set answers but please find below some guidelines we believe may be useful to you.

As a starting point, it's a good idea to make a copy of the form before completing the real thing - this will allow you to make corrections and polish up the answers. Also, spend as much time as you need to complete the form and read over the information a few times before starting, so that you have a solid understanding of the questions you will be answering. This stage of the application process is when the first set of candidates will be selected so use this chance carefully!

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One of the most popular questions we get asked is: "How do I answer the question: describe a situation where you worked as part of a team to achieve something".

The key here is proving your specific contribution within a team framework. Assessors don't just want to know what the team did; they want to see what you did. The most effective way to structure this answer is using the STAR method (Situation, Task, Action, Result):

  • Situation & Task: Briefly set the scene and outline the shared goal or deadline your team was working towards.
  • Action: Spend 60–70% of your answer on this. Detail your exact role, how you collaborated, communicated, supported team members, or resolved conflicts.
  • Result: Conclude with a clear, quantifiable outcome (e.g., project completed on time, sales increased by 15%, or target met ahead of schedule).

Another popular question is "describe a situation where you implemented change"

With this example, assessors are evaluating your organisation, planning, and analytical skills. Focus on identifying the initial problem with a process, how you engaged stakeholders to gain buy-in, and the steps you took to introduce the new way of working smoothly.

"Give an example where you overcame a difficulty/problem"

This question tests your critical thinking and resilience under pressure. To score highly (especially on Civil Service and NHS scoring panels) structure your response directly around STAR evidence:

  • Situation: Outline a specific workplace challenge (e.g., a critical system failure, a sudden drop in resources, or a dissatisfied client).
  • Task: Explain what needed to be resolved and your direct responsibility in fixing it.
  • Action: Walk the reader step-by-step through your thought process. How did you analyse the root cause, weigh up potential solutions, and execute the fix?
  • Result: Highlight the positive resolution, what you learned from the experience, and how it prevented similar issues in the future.

You may get asked "where do you see yourself in 5 years?" Or maybe "what are your career goals?"

These questions assess your commitment and enthusiasm for the role. Outline realistic ambition: mention training courses or certifications you hope to complete to excel in the current role, before gradually progressing within the organisation.

"Are you willing to relocate?"

Your response depends on your personal circumstances, but demonstrating flexibility naturally broadens your opportunities. If relocation isn't possible immediately, state your long-term openness to mobility or travel as your career progresses within the company.

Most applicants will have seen this question: "please provide further information in support of your application".

This is your personal statement - the most critical section of many application forms. Map your work history directly against the job description and person specification. Explain why the organisation appeals to you, and demonstrate clear evidence for each essential criterion listed in the job advert.

We often get asked if it is important to complete the Equal Opportunities form normally located at the back of the application.

This section is used strictly for monitoring diversity and inclusion statistics. It is detached from your application prior to shortlisting, meaning hiring managers and scoring panels never see your answers. Completing it is optional, so feel free to leave any fields blank if preferred.